2:47PM May 13, 2019
Hi Mr. Coker! This is not the norm of our 1 Gbps customers. If you are experiencing slow speeds or inconsistent speeds (especially hard wired) please call our tech support to see if they can help you get this resolved. You can reach them by calling 205-921-6712 and choosing option 2 for internet and then option 2 again for support. Again, this is not the norm and we'd love to get a chance to get this fixed for you. Thank you!